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November 2019

We didn’t want to go home after our excellent adventure with Annette from Accessible New Zealand. As a carer I was so well supported and could relax and enjoy the experiences, the drives and the companionship and my husband Errol loved the opportunity to get out and appreciate the beautiful, green, clean North Island.

The arrangements for everything over the 9 days ran smoothly and all the places we visited were wheelchair accessible. Transferring in and out of the van was easy for Errol (and me!) and a pleasant change from our usual car travel. Our accommodation was all well set up for a wheelchair. Where arrangements had to change due to weather Annette always had alternative options to offer us which we also thoroughly enjoyed. There was a great mix of experiences.

We particularly enjoyed the quirky Driving Creek Railway, the Museums, Rotorua and Zealandia Eco Sanctuary in Wellington. Annette was very knowledgable and has a genuine love and enthusiasm for New Zealand.

We worked very hard to think up questions which  she couldn’t answer immediately. On the one occaision we succeeded she had the response for us the next day !.

Thanks to Annette and Roger for organising such a varied, enjoyable and relaxing NZ Experience for us.

Shirley and Errol, Brisbane, Australia

March 2019

We first started talking with Roger and Annette while we were in the trip planning process. We discussed with them our interest and needs and with that information they created for us a custom 36 day Accessible Itinerary all over New Zealand.  Amnette was our guide for the whole trip and together we explored both the North and South Islands. We spent a wonderful 18 days on each island. None of it would have been easily done if it werent for Accessibe New Zealand guiding our way. This trip was an absolute breeze with Annette. She handled everything with ease and took all our stress away so we could enjoy what the beautiful country had to offer. Instead of worrying where we were going or trying to find our way, we got to sit back and see the country. She knows everywhere in the country to go for any accessible needs. Roger and Annette thought of everything to make the trip comfortable. They have a beautiful well maintained Accessible van with a high ceiling and tall windows for great views! The van is kept very clean, has plenty of storage for luggage and they carry a box of travel books to answer any and all New Zealand questions. We were able to meet up with Roger a few times during our trip and got to enjoy his company as well. Annette is a safe driver, well organised, always on time, she’s flexible and open to stops and detours to make the trip our own experience. Annette was prepared for anything and handled any and all bumps along the way,  she is quick with ideas, suggestions, and knowledge. She knows the roads, cities, and so many interesting facts about her country.  I can’t say enough great things about Annette and Roger, they are both wonderful, kind and hard working. We are so thankful we made the decision to book our trip with Accessible New Zealand.

We couldn’t have done it without them !.

Cheryl and David U.S.A

May 2017

Annie was our wonderful driver – she  took 8  girlfriends to Cooks Beach, Coromandel for 5 nights in April  – she made our holiday !

We were all celebrating turning 70 this year and no one wanted to be the responsible driver .

Annie did that for us !

She collected us at Auckland Airport and from that moment looked after  “the old girls” – we were school friends – extremely well.

She was always happy to fit in with our plans.

We had beautiful weather and were able to explore the Coromandel Peninsula , even driving to Port Jackson at the northern tip – a very narrow gravel road – amazing scenery. We had lots of fun and some memorable jokes .

When she returned us to Auckland Airport everyone felt it had been a very special holiday , certainly made easier by Annie’s  happy  manner, friendliness and excellent driving.

Planning another one day!

Jay, Wellington, New Zealand

April 2017

Ready 2 go Jetboating – Shotover River

My husband and I recently spent the most wonderful 3 weeks exploring New Zealand.

Thanks to Roger and Annette !.

We went from the mountains to the coasts on both the North and South Islands.

Our adventures included the Accessible Ruakuri Underground Caves at Waitomo,  saw gloworms, lots of museums, a treetop walk high amongst the canopy of the rainforest in Westland,  a helicopter ride and landing on the Fox Glacier and a jet boat ride on the Shotover River in Queenstown.

We sampled wines, delicious handmade chocolates and many delicious dinners. We will always remember the waterfalls, magnificent lakes, thermal wonderlands and so much more.

A million thanks for making our dreams come true !. 

Accessible New Zealand deserves at least 10 + stars

Laura and Jim  Tucson, Arizona, USA

March 2017

Becky & Gary – Lake Pukaki

We have just returned from an amazing 18 day trip to New Zealand hosted by Accessible New Zealand !.

We would highly recommend this company to anyone who wants a slower, more personalised tour.

Annette and Roger did everything possible to give each of us the trip of a lifetime.  Their patience and good humour  kept us all smiling, and their planning allowed us to see and do more than ever thought would be possible.

Thank you for a wonderful trip !.

Becky and Gary – Colorado, USA

March 2017


Choppergirl – Fox Glacier

I had the trip of a lifetime thanks to Annette and Roger who enabled me as well as Becky and Gary from the USA, Kwok and Yonnie from Hong Kong to see and do so much.

Annette and Roger excel at anticipating and providing for our individual needs. They ensured the whole trip went smoothly. They are also very good fun.

It was like being on a family holiday as they created an atmosphere which encouraged us all to relax and be ourselves and have a good laugh. They really do care – it’s not  just a job!.

I strongly recommend anyone to travel with Accessible New Zealand- made me very happy and wanting to return to see more of such a beautiful country.

Sandra –  London, England

January 2017

Ron and I had a most enjoyable holiday touring beautiful New Zealand in January this year.

Ron at Zealandia, Wellington

Ron & friend at Zealandia , Wellington

We were thoroughly spoilt by Annette and Roger.

Their informative commentary on points of interest was coupled with the history and interesting facts enabled us to see many sights and experiences as we were able.

Everything was prepared and organised for us both –  particularly Rons’ wheelchair needs and travel safety were well catered for.

We would very highly recommend Accessible New Zealand to anyone needing that little bit of extra assistance.

Gillian and Ron, Queensland, Australia.

January 2017

Luncheon Cruise Milford Sound

Luncheon Cruise Milford Sound

Disabled touring as it should be !.

I would recommend to anyone, whether you are mobility challenged or not.

We were able to go places I would never have thought accessible and all the hotels were truly wheelchair accessible. Roger and Annette the owner/operators are very personable. They want to make the tour comfortable  for everyone. They send out a questionnaire prior to your tour to make sure they get everything right.

As a carer, I also had a holiday !.

They helped push the wheelchairs, load and unload baggage, arrange for all hotels, restaurants, cafes, pubs, attractions ensuring  all  were accessible thereby taking ALL the WORRY out of the holiday for me!.  

Most every other accommodation had laundry facilities which helped us manage the amount of clothing we need to carry.

We booked the 18 day tour, one way starting at the top the North Island, and going down to the bottom of the South Island. I believe we saw EVERYTHING. We were busy everyday but it wasn’t like we were rushed at all.

The mobility van has a hoist in the back for easy loading/unloading of the wheelchairs and comfortable chairs to transfer to if you want. The luggage and chairs were locked down safely in the rear. The windows are very large so everyone had a grand view as we were touring.  They only carry small groups, which increases the pleasure of the trip.

We made stops for photos just about everywhere. Annette and Roger also provided background information about where we were going , Maori Legends and Myths, trivia and fun facts that really added depth to the whole visit.

If you want a holiday, a real vacation for both the mobility challenged person in your life and the CARER this is the best holiday you will ever experience. I believe we have made new friends.

20 out of 10 stars.

Barbara and Bob  London, England.

December 2016

Thunder Creek Falls

Accessible New Zealand Tours provides a very personal experience by offering driving tours for small groups, particularly those with mobility concerns such as myself, through the amazing landscapes of New Zealand.

Annette and Roger are very professional and knowledgeable and they created a fun/family atmosphere for myself and the other guests throughout our 18 day tour while showcasing the local history, nature and geography.

From the moment that they met me in my wheelchair at the airport in Auckland to the day of my return flight home, they provided overwhelming kindness and support to ensure my holiday was enjoyable and that I was able to see and do as much as possible.

That included giving me a push – in the best possible way as we toured so that I  could maximise my energy for our busy schedule.

As a person travelling in a wheelchair on my own , I was able to relax and enjoy my trip knowing that Annette and Roger were managing the details as well as looking after my welfare.

This is a truly accessible tour company  operated by two truly wonderful people and I would not hesitate to recommend their services to anyone looking for a memorable experience in New Zealand.

Wendy         Toronto, Canada

March 2016

Diana & Richard - Tane Mahuta Walkway

Diana & Richard – Tane Mahuta Walkway

We would like to thank Annette & Roger for an amazing week touring the Northland of New Zealand.

From the moment their smiling faces greeted us at Auckland airport, their friendliness and understanding of our needs made for very relaxing trip. They were always on hand to answer our questions and give assistance to my disabled wife.

Their knowledge of the area, and particularly about places accessible for those with disabilities was invaluable. We visited a great variety of places that will always stay in our memory, including the beautiful Bay of Islands, giant Kauri forests, Waitangi Memorial Grounds with their impressive new museum and the stupendous 90 Mile Beach.

We saw breathtaking scenery, fascinating insights into the interplay between Maori and White culture. In addition we we able to see & learn more about the unique flora & fauna of New  Zealand.

Annette & Roger found for us a variety of extremely well positioned,disabled friendly accommodation, and excellent places to eat. They drove us in a very  comfortable vehicle with plenty of room for a disabled person affording great views of the scenery. This was topped off by a week of almost unbroken warm sunshine.

We really felt we were travelling with friends.

All this amounted to a fantastic experience we shall never forget.

Diana & Richard Kenn   –   Worthing, England

Fish & Chips at Monganui

Fish and Chips at Monganui

 September 2015

Annette and Roger,

Thanks so much for the great tour of the Bay of Islands!. We only had a few days and you really helped us maximise them. You even organised very nice weather in the dead of winter.

John really loved the electric scooter you rented for him. The scooter made it possible for him to do things like the forest walks which wouldn’t have been feasible otherwise. You also did a great job of finding accessible B&B’s particularly Bellrock Lodge in Russell.

The Kauri Museum at Matakohe was a real treasure  –  a history of New Zealand in fact, with a great gift shop.

Though I chose Accessible Tours New Zealand because it specializes in accessible touring. I  wouldn’t hesitate to recommend you to anyone who wants a tour even if there is no need to accommodate disabilities. In fact I’m passing your name along to another friend here in the U.S since she is contemplating a visit to New Zealand with her husband.

Thank you again for all you did and to make our tour so smooth and memorable.

Mary Jo and John       U.S.A

July 2015


Accessible Ruakuri Caves – Waitomo

I am very fortunate to have one of the few wheelchair accessible caves in the world right here in my homeland of New Zealand.

The 2 hour small group guided tour was such an awesome experience starting with the dramatic spiral entrance, breathtaking cave formations which were just spectacular, glowworms up close, hearing the distant thunder of the subterranean river and waterfalls along with legends and tales about the Ruakuri Caves.

Thank you Annette and Roger for making this enjoyable and memorable day possible

Kindest Regards

Cheryl Anne     Papamoa  New Zealand

April 2014

Pace was perfect.

Hotels were phenomenal with gorgeous sceneries.

Food was exquisite.

Beautiful scenic drives.

Tour guide (Murray) was creative in finding quaint places to eat. Wonderful choices.

Tour guide (Murray) coordinated one-on-one tour with Shane in Te Puia. Excellent for my communication needs.

NZ is just breathtakingly beautiful regardless of the weather. Can’t go wrong. Will send photos soon.

Rossana Reis – USA  –


August 2013

I loved everything about the tour and the wonderful kind assistance provided to those with special needs like my mother and I. Thanks to Kas and Nick. We managed to do things and take rides that would not have been possible. The biggest highlight for me would certainly be the amazing skiing experience! I never thought I would be able to experience it. Thanks also to Sam, Haimish and the Cardrona Adaptive Ski services. I also enjoyed the Gondola rides and of course the Shotover jet boat ride which was so much fun! None of us had the courage to do bungy jumping but the zipride was certainly a thrilling experience especially for the younger ones. The steamship trip to the farm was very enjoyable, minus the part where my mother’s wheelchair ran out of battery power! But you guys were always there to help (and to push!). Thanks again Nick!

All in all, we had a wonderful time in New Zealand. Wish we could have a longer vacation there. But all good things must come to an end. Thank you again from the bottom of our hearts to Kas and Nick for going to great lengths to make sure that our stay in New Zealand was as comfortable, memorable and as enjoyable as possible. Keep up the wonderful work that you guys are doing and all the best with the baby!

Ruzita Mohd Amin – Malaysia – Aug 2013

 February 2011

 I thoroughly enjoyed the tour in New Zealand it was a great way to spend my 30th birthday and I much appreciated the bbq! 🙂 I don’t think there is any way you can improve

Toyah Wordsworth – UK 

November 2011

I’m so grateful to having found you and your father because without you it would not have been a success! Frank did a fantastic job of facilitating the guest’s dynamic and managing the day to day excursions – not an easy take by any means. Thanks again for extending an outstanding service to our guests… this is definitely one trip that they will never ever forget I look forward to hopefully having the opportunity to work with you both again in the future.

Toni Bell – Exclusive Travel Group NZ 

November 2011

We are still a bit jetlagged, but I think we’re almost back to normal Eastern Standard Time now. Melissa and I agree: This has been the most incredible trip of our lives. I make a decent living, but a lot of that has been sucked up in medical costs since Melissa was diagnosed with ALS.

We’ve always made room in our budget for a vacation every year, but we’ve had to scrimp and save just to get a basic experience, and even that is tempered by her handicap. By your great planning, we experienced many things that were by their nature already handicap friendly, or at least open for modification.

This trip did so much for us! Having you planning it and Frank worrying about the driving and the logistics made this an actual vacation for ME, when I can put aside my CareGiver hat and actually relax myself. Many of these activities and especially the hotels were far above anything we’d experienced before. The Solitaire Lodge was the best resort experience we’ve ever had. Such a lovely view and the staff were incredibly helpful. We had 30 seconds of difficulty getting Melissa’s chair into the dining room, and the next morning the concierge informed me that they were constructing a better ramp RIGHT THEN, and it should be complete by dinner.

New Zealand is such a beautiful country, and we saw a great deal of it, but still want to come back and see the South Island. We can’t thank you enough for putting together such a great itinerary on short notice. Frank was a great driver and guide – he was very patient and sociable. You have made Melissa so very happy and given us a whole-country experience when we only bargained for a short visit to Matamata.

Thank you so very much for all of your work.

Chris Kern- USA  

    February 2010

    Hi Kas,

   I’ve been meaning to email you but life kind of swallowed me up again. I had a great              time and I see you already have next year’s tour up on the website! looks good!

You guys were really helpful! I was really happy with the length of it, I’ve seen so many tours overseas catering for disabilities that only last 7-10 days and wonder what is the point of going all that way for that short amount of time, especially like a number of your clients I am guessing, you are coming from the other side of the world.

I’ve been showing the Steve Vs Croc Vs Stingray rock off around.

Here are a few good Aussie bands, I hope I don’t double up with Heather- Empire of the Sun, The presets, Sunset circus, Airbourne, Megan Washington, Dan Sultan, Faker, End of Fashion, Kisschassy, Jet, hilltop hoods, the herd and Evermore (just joking on the last one)

I’ll keep an eye on the website to see what you have planned in the future!

Thanks so much again for an amazing experience.

Katherine Simmons – Australia 

February 2011

Hi Kasteel,

We’re back home safely.

Fantastic trip and really enjoyed our 4 days in South Island.

Whale Watching was the highlight of our trip.

The hotel in Nelson was superb. Excellent facilities of a very high standard and very hospitable hosts, and a good spot to walk into the centre and to travel further afield from.

Keith & Cindy Jansz – USA 

 November 2012

Thanks again for the Herculean effort with my parents on the recent trip. My dad said he had an “awesome” time.

Neal Lemmerman – USA

November 2012


Thank you for putting together a great trip for us. I know that David has communicated with you, but wanted to add my thoughts.

The scenery from the motel in Kaikoura was beautiful. I have a comment in my journal that I felt like I was living in a postcard. The whale watching trip was excellent and the Lavender Farm/gift shop/tea room.

The drive to Queenstown and especially the drive over the Crown Range into Queenstown was one of my favourite views of the trip. It was amazing to see ferns and palm trees beside the road and see mountaintops with snow not that far away.

Also the outing on the TSS Earnslaw and dinner was one of the highlights of the trip.

Thank you

Vicky Brooks –USA 

November 2012


Sorry for the long delay in getting back to you on the trip….just has been crazy here.

Now as to the trip…it was wonderful!!. You did a very nice job in listening to our many inputs and requests and constructing a very memorable “trip of a lifetime”.

It was all that I had hoped it would be.

As I said, the sights and scenes of New Zealand were wonderful and Darren was a very thoughtful and accommodating host, driver and tour guide. Please do let him know how much we enjoyed our time with him.

The provided meals were enjoyed by all…now if you had just picked up the bar tab 🙂 The fish lunch on the beach was an unexpected and delightful surprise. By the way, we very much enjoyed meeting your father in Queenstown, please give him my regards. I have lots of photos…here are a few that I thought you might enjoy.

Best regards to You and Darren and best wishes.

Cress Barber – USA